Terms of Service

1. Definitions

• "Platform" — the LexBridge SaaS application available at lexbridge.io
• "Firm" — the law firm or legal entity that has subscribed to LexBridge
• "User" — any individual granted access to the Platform by the Firm
• "Client Portal User" — a client of the Firm with restricted portal access
• "Agreement" — these Terms together with the applicable Subscription Order

2. Eligibility

You must be at least 18 years old and legally authorised to enter contracts in your jurisdiction to use LexBridge. By accepting these Terms, you represent that you meet these requirements and that all information you provide is accurate.

3. Subscription and Access

Access to the Platform is provided on a subscription basis. The Firm selects a plan during onboarding. Subscriptions are:

• Billed monthly or annually as selected
• Subject to the user and feature limits of the chosen plan
• Non-refundable except as required by applicable UAE consumer law

We reserve the right to modify plan pricing with 30 days' notice. Continued use after the effective date constitutes acceptance of the new pricing.

4. Acceptable Use

You agree not to:

• Use the Platform for any unlawful purpose or in violation of UAE law
• Attempt to gain unauthorised access to any part of the Platform or its infrastructure
• Upload malware, viruses, or malicious code
• Scrape, reverse engineer, or copy the Platform without our consent
• Resell or sublicense access to the Platform
• Use the Platform to store data unrelated to your legal practice
• Interfere with other users' access to the Platform

5. Data Ownership

All matter data, documents, and client information you upload to LexBridge remains your property. You grant us a limited licence to store, process, and display this data solely to provide the Platform services. We will never access your data for any purpose other than service delivery and support, unless required by law.

6. Confidentiality

Each party agrees to keep the other party's Confidential Information strictly confidential and not to disclose it to any third party without prior written consent. LexBridge personnel access to client matter data is logged, audited, and strictly on a need-to-know basis.

7. Intellectual Property

LexBridge and all associated trademarks, logos, and Platform code are owned by LexBridge FZ-LLC. These Terms do not grant you any intellectual property rights in the Platform beyond the limited subscription licence. Feedback or suggestions you provide may be used by us to improve the Platform without compensation.

8. Service Availability

We target 99.5% monthly uptime excluding scheduled maintenance. Scheduled maintenance will be announced at least 24 hours in advance via email or in-app notice. We are not liable for downtime caused by third-party infrastructure failures, force majeure events, or your own network issues.

9. Limitation of Liability

To the maximum extent permitted by UAE law:

• Our total liability for any claim shall not exceed the fees paid by you in the 3 months preceding the claim
• We are not liable for indirect, incidental, consequential, or punitive damages
• We are not liable for data loss caused by your own actions or third-party integrations

10. Indemnification

You agree to indemnify and hold harmless LexBridge FZ-LLC, its officers, and employees from any claims, damages, or expenses (including legal fees) arising from your violation of these Terms or misuse of the Platform.

11. Termination

Either party may terminate this Agreement:

• By the Firm: at any time by cancelling the subscription from the billing settings. Access continues until the end of the paid period.
• By LexBridge: immediately for material breach, non-payment, or violations of Acceptable Use; with 30 days' notice for any other reason.

Upon termination, you may export your data within 30 days. After that period, data will be deleted according to our retention schedule.

12. Governing Law & Dispute Resolution

These Terms are governed by the laws of the Dubai International Financial Centre (DIFC). Any disputes shall first be attempted to be resolved by good-faith negotiation. If unresolved within 30 days, disputes shall be submitted to the exclusive jurisdiction of the DIFC Courts.

13. Changes to These Terms

We may update these Terms from time to time. We will provide at least 14 days' notice of material changes via email. Continued use of the Platform after the effective date constitutes acceptance.

14. Contact